Terms of Service

Last updated: January 1, 2025 · Effective: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the AI SKI platform and services, provided by TheMadHacker LLC ("we", "our", "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Services

AI SKI is an AI-powered platform that helps ski resorts and mountain companies plan capacity, events, staffing, booking, advertising, and other operations. Services include out-of-the-box AI tools as well as custom-built features requested by the user. AI outputs are recommendations and analyses, not guarantees of any business outcome.

2. Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.
• You must provide accurate, current information and notify us of any unauthorized use.

3. Acceptable Use

You agree not to:

• Use the services for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to systems, data, or other users' accounts.
• Reverse engineer, decompile, or disassemble the platform except as permitted by law.
• Use automated means to scrape or abuse the services.
• Misrepresent authority to access data belonging to others.

4. Data & Integrations

• You own your data. You grant us the rights necessary to operate the services.
• Integrations are typically read-only and require your explicit authorization.
• You are responsible for the legality of the data you share with us and your compliance with applicable privacy laws.
• We will not sell your personal data. See our Privacy Policy.

5. Fees & Payment

• Paid plans are billed on the cycle stated on your plan. Prices may change with notice.
• Custom Enterprise builds may require a separate statement of work and invoicing.
• Unpaid accounts may be suspended after a grace period.

6. Intellectual Property

AI SKI, its logos, name, and code are our property. You retain all rights to your data. Subject to your payment, we grant you a limited, non-exclusive, revocable license to use the services for their intended purpose.

7. Disclaimers

The services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. AI SKI does not guarantee specific business results, safety outcomes, or availability.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or data, arising out of or related to these Terms or the services. Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your use of the services, your violation of these Terms, or your violation of any law or third-party rights.

10. Termination

We may suspend or terminate access for violation of these Terms or for non-payment. You may cancel your subscription at any time. Sections that by their nature should survive will survive termination.

11. Changes to Terms

We may modify these Terms from time to time. Material changes will be notified via email or platform notice. Continued use after changes constitutes acceptance.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which TheMadHacker LLC is organized, without regard to conflict-of-law principles. Disputes will be resolved through good-faith negotiation, then binding arbitration where applicable.

13. Contact

TheMadHacker LLC — AI SKI
Email: [email protected]